SALES & RETURNS POLICY

 

TERMS: Net 15 days from date of invoice for accounts approved by our credit department. We reserve the right to withhold shipment to accounts with past due balances.

For answers regarding payments and new accounts please call our accounting department at 863-425-4991.

FREIGHT: All shipments are f.o.b. point of shipment unless otherwise quoted in writing.

PRICES: All prices are subject to change without notice and are not included on our web site due to the diversity and volatility of items sold.

TAXES: Applicable sales taxes will be charged unless we have the customer's tax exemption certificate on file.

WARRANTY: Components are warranted by the manufacturer against defects in material and workmanship according to each manufacturers statement. Merchandise believed to be defective must be authorized (see "returned goods policy" below) for return and must be return shipped prepaid. Freight charges will be refunded if credit is allowed against warranty by the manufacturer. Replacement items will be invoiced and credit will be given when the original item is received by Pro Industries, Inc. and deemed warranted.

RETURNED GOODS POLICY: All returns must be accompanied by a Pro Industries, Inc. return goods authorization number obtained from our inside sales staff. Returns may be subject to a restocking charge. Special or unique goods such as non-stock or custom hose assemblies incorrectly ordered may not be returnable.

CANCELLATIONS: Materials not yet in process normally can be canceled at no charge if in a timely manner. Items already in production will be subject to the manufacturers cancellation charge.

 
 
 
 
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